Warranty Claim Form - Baseball

SUBMITTING A LIMITED WARRANTY CLAIM (US. AND CANADA)

Please follow the steps below to process your limited warranty claim:

  1. DO NOT RETURN YOUR BAT TO A RETAILER OR A TRUE FITTING REPRESENTATIVE.
  2. Complete the online Warranty Claim Form for Baseball Products below.
  3. The limited warranty submission must include the ORIGINAL RECEIPT (proof of purchase) and a photo of the defective section.  Proof of purchase is required to be eligible for limited warranty coverage.
  4. If True Temper deems that the bat is ineligible for this limited warranty coverage, a written explanation will be provided.
  5. **If True Temper determines a replacement bat is appropriate, True Temper will only provide replacement bats:
    1. of equal or greater value;
    2. the same approximate weight/drop;
    3. for use within the same sport (i.e., returned baseball bats that are approved for replacement will be replaced with a baseball bat); and
    4. for the same certification type/standard as the returned bat (e.g.., returned USSSA that are accepted for warranty return will be replaced with a USSSA-approved bat)