SUBMITTING A LIMITED WARRANTY CLAIM (US. AND CANADA)
Please follow the steps below to process your limited warranty claim:
- DO NOT RETURN YOUR BAT TO A RETAILER OR A TRUE FITTING REPRESENTATIVE.
- Complete the online Warranty Claim Form for Baseball Products below.
- The limited warranty submission must include the ORIGINAL RECEIPT (proof of purchase) and a photo of the defective section. Proof of purchase is required to be eligible for limited warranty coverage.
- If True Temper deems that the bat is ineligible for this limited warranty coverage, a written explanation will be provided.
- **If True Temper determines a replacement bat is appropriate, True Temper will only provide replacement bats:
- of equal or greater value;
- the same approximate weight/drop;
- for use within the same sport (i.e., returned baseball bats that are approved for replacement will be replaced with a baseball bat); and
- for the same certification type/standard as the returned bat (e.g.., returned USSSA that are accepted for warranty return will be replaced with a USSSA-approved bat)